Privacy Policy

Your privacy is important to us. To protect your privacy, we explain our online information practices and the choices you can make about the way your information is collected and used.


1) What is personal data?
Personal data may contain information that is known as ‘sensitive’ data. This may be information relating to an individual’s health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, or data relating to or sexual orientation. Data relating to criminal convictions and offences is also considered sensitive data.

2) What information do we collect about you?
We collect information about you when you apply for information from us or place an order for our products or services. We also collect information when you voluntarily complete customer surveys or provide feedback.

We process the categories of data below for the performance of our service to you and, if you agree, to email you about other products or services we think may be of interest to you.

We store and process personal data such as:
• Name
• Address
• Email address
• Telephone number
• Record of any contact with you.

We will not share your information with any organisation outside of The One Project Foundation.

Payment card details are not stored on our systems.

3) How will we use the information about you?
We collect information about you for the purpose of fulfilling information requests from you and to administer our services and products that you buy from us.

The information you supply on our website application forms will be securely transferred outside of the European Economic Area (EEA) to process your application. We also collect information about you, if you agree, to email you about other products and services we think may be of interest to you.

The One Project will not share your information for marketing purposes with any organisation or company outside of The One Project Foundation.

4) Marketing
We would like to send you further information about our own products and services.

If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, such as for upcoming courses or events, please email [email protected].

5) Data retention
We will retain your personal data at the end of any contractual service agreement for a period of up to three years.

6) Data Security
We are committed to ensuring that your personal data is secure.

In order to prevent unauthorised access or disclosure, we have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.

7) Your Rights
GDPR gives you the following rights:
• The right to be informed: To know how your information will be held and used (this notice).
• The right of access: To see our records of your personal information, so you know what is held about you and can verify it.
• The right to rectification: To tell us to make changes to your personal information if it is incorrect or incomplete.
• The right to erasure (also called “the right to be forgotten”): For you to request us to erase any information they hold about you if you ask them not to hold it anymore.
• The right to restrict processing of personal data: You have the right to request limits on how we use your personal information.
• The right to data portability: under certain circumstances you can request a copy of personal information held electronically so you can reuse it in other systems.
• The right to object: To be able to tell us you don’t want them to use certain parts of your information, or only to use it for certain purposes.
• Rights in relation to automated decision-making and profiling.
• The right to lodge a complaint with the Information Commissioner’s Office: To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.

Full details of your rights can be found at

8) The One Project Foundation Rights
• We keep your records for a certain period as described above.
• We can move records between our computers and IT systems, as long as your details are protected from being seen by others without your permission.

9) Access to your information and correction
If you would like a copy of some or all of your personal information, please email [email protected].

As mandated by law we will not charge a fee to process these requests, however if your request is considered to be repetitive, wholly unfounded and/or excessive, we are entitled to charge a reasonable administration fee.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.

10) Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information for example how long visitors stay on our website. This information is used to track visitor use of the website and to compile statistical reports on website activity.
Cookies that we may use include:
• __cfduid – Used by the content network, Cloudflare, to identify trusted web traffic.
• PHPSESSID – Preserves user session state across page requests.
• wc_cart_hash_#
• wc_fragments_#
• wordpress_test_cookie – Used to check if the user’s browser supports cookies.
• @@History/@@scroll|#
• _ga – Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
• _gat – Used by Google Analytics to throttle request rate.
• _gid – Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
• collect – Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels.
• php/# – Used by Facebook to register impressions on pages with the Facebook login button.

For further information visit

You can set your browser not to accept cookies and the above Google website tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

11) Resources and further information Overview of the GDPR - General Data Protection Regulation
• Data Protection Act 1998
• Privacy and Electronic Communications Regulations 2003
• The Guide to the PECR 2003
• Twitter Privacy Policy
• Facebook Privacy Policy
• Google Privacy Policy
• Linkedin Privacy Policy
• Mailchimp Privacy Policy
• Small business GDPR policy template.

12) Other websites
The One Project Foundation websites may contain links to other websites.

This privacy policy only applies across our current websites:

If you link to other websites you should read their own privacy policies.

13) Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page.
This privacy policy was last updated on 2nd February 2022.

14) How to contact us
Please contact us if you have any questions about our privacy policy, or the information we hold about you. Email: [email protected].

15) Complaints
If you are dissatisfied with any aspect of the way in which we process your personal data, please contact us using the details above. You also have the right to complain to the UK’s data protection supervisory authority, the Information Commissioner’s Office (ICO). The ICO may be contacted via its website which is, by live chat or by calling their helpline on 0303 123 1113.